How to make a complaint

At Treehouse Mortgages Ltd. we are proud to put client satisfaction as our top priority. However, we do acknowledge that due to the complex nature of financial products there may be issues which arise from time to time.


Complaints are infrequent, but when they occur we take them very seriously. If you would like to complain about any advice given by Treehouse Mortgages Ltd. you can do so by contacting our network Lakeside Wealth Management Ltd (458204) via any of the following methods:


By Post: Wharncliffe Business Park, Longfields Court, Longfields Road, Barnsley S71 3GN

By E-mail:

By Telephone: 03302 230 404


Lakeside Wealth Management Ltd. has a set process which is followed, a copy of this procedure is available on request.