How to make a complaint

At Treehouse Mortgages Ltd. we are proud to put client satisfaction as our top priority. However, we do acknowledge that due to the complex nature of financial products there may be issues which arise from time to time.


Complaints are infrequent, but when they occur we take them very seriously. If you would like to complain about any advice given by Treehouse Mortgages Ltd. you can do so by contacting our network LWM10 Ltd (458204) via any of the following methods:


By Post: 15 Mariner Court, Durkar, Wakefield, WF4 3FL

By E-mail:

By Telephone: 03302 230 404


LWM10 Ltd. has a set process which is followed, a copy of this procedure is available on request.